At our company, we are committed to maintaining the privacy and security of your personal information. Our Privacy Policy is designed to clearly outline how we handle your data in a manner compliant with various global privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and many others.
This policy is applicable to all interactions you have with us through our website, applications, services, and products. Please note that this privacy policy does not extend to external platforms, applications, products, or services that might be accessible from our platform, as each of these will have its own distinct privacy policy.
Our processing activities cover various scenarios where your personal data may be processed:
- When you use our applications and services as a registered user.
- When you browse our websites that fall under this Privacy Statement.
- When you engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.
In the course of these interactions, we may collect different types of personal data including:
- Account details necessary for user authentication and account management.
- Payment information required to process transactions.
- Financial records for invoicing and accounting purposes.
- Purchase history for service optimization and customer support.
- Mobile device identifiers for app functionality and improved user experience.
- Location data when needed to provide location-specific services.
- Feedback from you to enhance our products and services.
- Social media information if you choose to connect your social media accounts with our services.
- Product information related to the items you purchase or inquire about.
We collect this information through various means such as user input, direct interactions during service use, and automated technologies like cookies. Additionally, we may receive data from third parties under their own privacy policies.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific role in improving your experience on our site. You can manage your cookie preferences through our Cookie Manager tool.
We adhere to strict data retention and deletion policies, retaining personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it.
To protect your personal data, we have implemented organizational safeguards and security measures. This includes using encrypted communication channels and selecting secure third-party service providers.
We are mindful of children’s privacy and do not intentionally collect personal data from individuals under the age of 18.
As a data subject, you have rights concerning your personal data. These rights may include accessing your data, rectifying inaccuracies, requesting erasure or restriction, portability of your data, objecting to processing, non-discrimination, filing appeals/complaints, and withdrawing consent when applicable. To exercise these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through an updated posting on our website.
For any inquiries, unsubscribe requests, or data-related questions, you can contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website.